In addition, The Education Abroad Network utilizes several Program Representatives and support staff in the United States and overseas to help administer and market the programs. All of the support personnel have previously studied, lived, or worked abroad and can provide unique insight into the study abroad experience.
Assistant Program Manager
After two terms of TEAN alumni ambassadorship, a summer internship in the TEAN Chicago office, and working her last semester at University of Dayton in its study abroad office, Kaylie landed her dream job working for TEAN. Previous to her study abroad semester with TEAN at Bond University in Gold Coast, Australia, Kaylie couldn’t have imagined just how fulfilled her life could feel—all because of international education! Along with being completely ecstatic about working in the city she was born and raised, Kaylie also looks forward to where her future flies her.
Assistant Program Manager
Lily had her first international experience when she traveled to Reutlingen, Germany in high school on an exchange program. While completing her Bachelor of Arts at Temple University, she studied and interned abroad in London during the fall semester of her junior year. When she returned, she realized that she had grown a huge passion for promoting students to think and live globally, and started to pursue a career in the field of international education. Prior to joining TEAN, she had the opportunity to work in student services and institutional relations.
Director of Programs and Development
Russ was involved with the first group of US study abroad students to come to Australia in the late 1980s. He studied abroad as a high school student for a year in Tyler, Texas and a semester at Georgetown University in Washington DC. Russ graduated from the University of New South Wales in Sydney, where he also became the Associate Director for Study Abroad. Russ joined the Study Australia team in 2000 and now directs the programs in Asia and is responsible for the educational design elements of our Australian/South Pacific programs. Russ is based in Chicago.
Official Office Dog
Kora joined the team in 2013. She is a graduate (and rescue) of the The Anti-Cruelty Society across the street from the Chicago office. Kora’s main responsibilities include welcoming all office visitors, afternoon naps in the sun and spreading smiles. She also occasionally attends study abroad fairs to help get the word out about TEAN programs. Her favorite part of working from the Chicago office is all the attention, treats and love her TEAN family give her.
Resident Director - Queensland
Helen has been working in the field of International Education for more than 18 years. During her undergraduate degree at Griffith University, she started working in their international office on a part time basis. This became full time after she graduated with a Bachelors in Communications in 1998. Helen worked with study abroad; exchange; full degree and ELICOS students during this time. Following her role at Griffith she lived in London, England for several years. After returning back to Australia she then worked in the International and Study Abroad teams at Bond University and was responsible for marketing and developing the study abroad and full degree programs in North America and Europe. This role saw Helen travel extensively throughout these regions for many years. Helen has been the TEAN Queensland Resident Director for over 5 years and is also the Program Manager for Full Degree applicants in Australia and New Zealand.
Jay Bartletti spent his undergraduate years at the University of California, Santa Barbara where he studied abroad for 10-weeks in Morelia, Mexico and for an academic year in Barcelona, Spain. After working for a few years, Jay embarked on a 500 day backpacking trip to South America where he traveled through nine countries, volunteered in Paraguay, interned with the Fulbright Commission in Buenos Aires, Argentina, and enjoyed life. He followed his passion for study abroad and got a Masters Degree in International Education at the George Washington University (GWU) in Washington DC. Jay’s been working in the field of international education since 2007 primarily in a university relations capacity and is an expert in curriculum integration, custom program design, internships and is heavily involved with Lessons from Abroad returnee conferences across the west coast.
Resident Assistant - Gold Coast
Emma has a passion for travel and spent three years backpacking all over the globe – including the UK, Europe and the US. Emma returned home to Australia to study at Griffith University, Gold Coast. After graduating with a Bachelor in Communications, she gained valuable experience in marketing, copywriting and public relations. Born and bred on the Gold Coast, Emma enjoys the beach and its relaxed lifestyle – and she likes sharing her love for the “Goldie” with all her students.
Resident Assistant - Shanghai
Ian studied abroad with TEAN in China in 2012. While in Shanghai, he found an opportunity to pursue graduate studies at Fudan University and took it. After graduating from Marietta College, he spent the next two years studying for an MA in Chinese Philosophy and Culture while helping out with TEAN orientations on the side. He now serves as a mentor to TEAN students, utilizing his shared experiences to help them thrive in Shanghai. In undergrad, he majored in history and Asian studies, and is fascinated by international relations and military history.
Nancy has been a TEAN Regional Director based in New England since 2006. She has lived abroad in Melbourne, Australia, and London, England and has traveled extensively on all continents with the exception of Antarctica. She has a bachelor’s degree from the University of New Hampshire and a master’s degree from Monash University in Melbourne, Australia.
Resident Assistant - Auckland
Sam had his experience with study abroad by spending a semester in Aarhus, Denmark in 2012. Upon his return to Auckland University of Technology (AUT), Sam started volunteering with the International Centre, promoting the benefits of exchanges and giving advice to outbound students. After graduating in December 2013 with a degree in Communications, Sam worked for several Communication agencies in Auckland. Sam now works at the AUT International Centre as International Programmes Coordinator, as well as working with TEAN as the Auckland Resident Assistant.
Resident Director - Singapore
Born on a tiny island in the Caribbean, Kendrick finished his culinary degree in 2004 at the College of the Bahamas and made his way to the 8th arrondissement of Paris, France to try his hand as a struggling chef. Having fallen in love with International food and culture, he later moved to the US to complete his masters in International Business at Johnson and Wales University. He worked for 3 years as a Study Abroad Advisor for students wishing to fulfill college credits overseas. In 2013 Kendrick left his post as International Educator at the University of Rhode Island moving to SE Asia for work. Kendrick has since embraced the tiny red dot city-state of Singapore, sharing his culinary, hospitality and education experiences to help budding talents improve their hospitality and tourism concepts. Passionate about the ethnic melting pot of Singapore, working with TEAN allows Kendrick to help students see the mechanics of ‘the cleanest city on earth.’
Hannah first fell in love with Australia when she studied abroad with The Education Abroad Network at Bond University on the Gold Coast. Two years later, she moved to Sydney to pursue her career in digital marketing, working with both up and coming startups to well-known clients such as Nestle and IBM. After four years she returned back to the US to join TEAN at Chicago HQ. Hannah is a graduate of Otterbein University in Ohio where she majored in Public Relations with a Deaf Culture and Language minor
Resident Director - Cambodia
Megan finished college in 2006 and headed straight to the Burmese border to work with illegal migrant workers and refugees. In 2008 she returned to SE Asia to teach XO laptops to children in rural Cambodia. Megan has since moved to Phnom Penh, using her design skills to communicate the amazing work of small organizations to the outside world. Passionate about Cambodia, working with TEAN allows Megan to help students see the wonderful side of SE Asia that is often hidden from tourists.
Assistant Program Manager
Angela decided to expand her cultural perspective while pursuing her Bachelor of Arts in Women’s and Gender Studies. As an undergraduate she studied abroad in Prague, Czech Republic and Costa Rica. After graduation, Angela’s curiosity then took her to Seoul, Korea where she worked for two years as an ESL teacher. With more than 40 countries visited, and counting, Angela believes that the most magical experiences happen outside of one’s comfort zone. She enjoys working with students and guiding them in their worldly dreams.
After Shannon studied abroad while attending Loyola University Chicago, she knew her life would never be the same again. A few months following graduation she moved to Bangkok, Thailand to teach English. She thought she knew what city life was like after living in Chicago, but Bangkok found ways to surprise her every day! Upon returning home, she began working in international education, helping American high-school students travel the world and study abroad. Shannon holds a Master’s Degree in International Education from the SIT Graduate Institute.
Assistant Program Manager
Nick is a graduate of Loyola University Chicago with a bachelor’s degree in Psychology. After studying abroad for a year in Rome, Italy and Vienna, Austria, he was eager to continue learning about the world. He was first introduced to TEAN at a local returnee conference and has been pursing his new found love of international education ever since. He joins the team after completing an internship with TEAN. He is grateful for the opportunity to help students experience the incredible benefits of studying abroad.
Resident Director - Shanghai
Medusa is a native of Shanghai with over thirteen years of experience in international education. Having obtained a Bachelor of Arts in English Language from Fudan University and a Master of Arts in Sociology from the University of Hong Kong, her academic background in international cultural exchange has provided a foundation for a career spend working with top-level universities and organizations from around the world. Prior to joining The Education Abroad Network, Medusa complimented her work with international students by teaching university coursework in English and Chinese Culture and Folklore.
Resident Director - New Zealand
Rachel has an extensive background in international education student services, marketing and university relations. She spent several years living and working abroad first in Japan on the JET program, then in London, England and Guangzhou, China. On return to New Zealand, Rachel managed the study abroad and student exchange programs at Massey University; her alma mater where she was awarded degrees in Business Administration and Marketing. She is now working at the University of Auckland, as well as representing TEAN as the New Zealand Resident Director.
Resident Assistant - Palmerston North
Dianne first travelled to Japan on a student exchange in her twenties and was lucky enough to continue working at Massey University in various roles including the International Office for over fifteen years. Dianne has travelled to more than sixty countries and has vast experience working with people from different cultural backgrounds in paid and volunteer roles. Dianne and her family have hosted international students in their own home, some for short courses of several weeks to longer periods beyond a year from all over the world. Dianne now works part-time from home, is a busy mum of a 4 & 8 year old and enjoys working with TEAN students.
Originally from Australia, Lauren’s passion for international education was ignited after studying abroad at Boston College . Lauren has worked for the study abroad offices at both Monash University and Deakin University, in Melbourne, Australia. At Deakin University she was responsible for developing the study abroad program, and marketing the university in Europe, North America and Thailand. Lauren joined TEAN in 2004 as the Resident Director in Melbourne. Lauren is now based out of Chiang Mai, Thailand, and in addition to marketing responsibilities is also involved with TEAN’s in-country programs.
Resident Director - Melbourne
Robert has been working with international students at Monash University on and off since 2001. Apart from a two-year stint in London, Robert has lived in Melbourne his whole life and loves everything Melbourne has to offer. Robert is very passionate about travel and having been to every continent (except Antarctica), he encourages everyone he meets to spend some time abroad! In his other life, Robert is an actor who graduated from the National Theatre Drama School in 2011.
Resident Assistant - Townsville
Ashton is currently completing a PhD studying marine ecology and evolution at James Cook University. Her interest in this field of study has taken her to Papua New Guinea and the Solomon Islands to sample coral reef fish for her research. She has had the opportunity to present her research in Japan, the US and across Australia. Ashton also works as a teaching assistant for JCU undergraduate science subjects and as a student mentor within the ARC Centre of Excellence for Coral Reef Studies. She is a keen diver and regularly gets out on the reef. When she’s not blowing bubbles, Ashton enjoys hiking and exploring the unique natural surrounds that tropical North Queensland has to offer.
Resident Director - Internships
Todd has lived in Australia with his family since 2009 and has been placing and supporting interns since 2010. He is a graduate of Southern Illinois University. Todd has always loved travel and adventure and has lived in 10 US states and 2 in Australia. In addition to managing our Internship Program in Australia and New Zealand Todd works closely with the internship staff in other TEAN locations to ensure continuity and service levels at all locations are maintained. He has extensive experience with in-country student support and is a resource for all TEAN students in the Asia-Pacific.
Site Specialist - South Pacific Region
Alyssa first realized the value of studying abroad when she undertook a semester in Hawaii as part of her Bachelor of Science degree at Griffith University on the Gold Coast. Since then she has completed her Masters in Marine Biology at James Cook University on the Great Barrier Reef and worked in a number of island communities in the Indo-Pacific sharing her passion for culture and conservation. She loves to travel both at home in Australia and overseas, and is excited to explore and share the culture and experiences of the South Pacific Region with TEAN students.
Resident Assistant - Wellington
Fran is a Design student majoring in Illustration at Massey University in Wellington, and an RA with ‘The Cube’ accommodation, at which TEAN Massey students live. She spent the Summer of 2012 working at a summer camp in Texas, and has had the travel bug ever since. Fran has chosen to finish her degree before embarking on another overseas adventure, and in the meantime, is dedicating her holidays to discovering her own slice of paradise (New Zealand), one windy coastal road at a time.
A proud New Englander, Lindsey has always had a passion for understanding and exploring new cultures, languages and people. Her first experience abroad was in college as an exchange student at the Universidad de Malaga in Spain. After diagnosed with the travel bug, Lindsey returned to Roanoke College with a passion for international education and began work in the study abroad office. Since graduating, Lindsey has continued her passion for international education by working in both a university setting and international education organizations. Lindsey holds a B.A. in Intercultural Relations and Spanish and a M.A. in Intercultural Relations from Lesley University. You can often find Lindsey encouraging all students to push themselves out of their comfort zone and get overseas!
Kate studied abroad with The Education Abroad Network at Deakin University in Melbourne, Australia where her passion for international education and travel was ignited. Her study abroad experience impacted her so much that upon her return stateside, she became a TEAN Student Ambassador at The University of Iowa while completing her degree in Communication Studies. After graduation, she returned to Melbourne for a year where she worked for a university on the Marketing and Student Recruitment team.
Senior Program Manager
Kristen’s passion for study abroad began after her first trip overseas to Spain in high school and she has been a travel nut ever since. She is originally from Wisconsin, studied at the University of Minnesota for her undergraduate degree, and DePaul University in Chicago for graduate school. During her undergraduate years, she completed an internship in Sydney and knew she had to go back for a longer stay. She returned to Sydney to work and live for a year before moving back to Chicago. Kristen has nearly a decade experience in study abroad, and has worked on both on the provider side of the field and in the DePaul University and University of Minnesota study abroad offices. She loves to send students abroad as part of the TEAN team.
Resident Assistant - Brisbane
Jenn fell in love with study abroad in 2012 when she completed a teaching internship abroad in Sydney. After returning home, she completed her Bachelor’s Degree in Education and International Studies and aimed to gain diverse teaching experiences by working in a variety of different educational programs. Although she enjoyed her time teaching, she found a new love for mentoring when she took a role as a Volunteer Coordinator for two NGOs. Jenn has just recently moved to Brisbane from Orlando, Florida and is enjoying all of the sunshine that Queensland has to offer. She is super excited to pair her two passions of mentoring and international education together.
Resident Assistant - Christchurch
Zoe got her first taste studying abroad by spending her junior year of high school in Sydney in 2004. She was also an exchange student in Heilbronn, Germany. Then she boomeranged back down under with TEAN in 2009 – spending a semester at Bond University. A graduate of Western Michigan University (Go Broncos!) and Chicago native, she has traded one Windy City for another and currently resides in Wellington, NZ. She joins us as a Resident Assistant sharing her experiences studying abroad and adjusting to life in new cities.
Director and Co-Founder
Sean is Managing Director and Co-founder of The Education Abroad Network. Sean has resided in Perth, Australia since 1993. Upon arriving in Australia, Sean worked with international students attending the University of Notre Dame Australia in Fremantle. Other previous experience includes senior roles within the human resources consulting industry in both Australia and the USA. He earned a BA and MSA from the University of Notre Dame (Indiana), and is member of NAFSA, The Forum on Education Abroad and AMCHAM Australia and China.
Pongsdhorn (Kai) Lertsukon
Resident Director - Thailand
Kai was born in northern Thailand in 1958 and attended school in Chiang Mai before joining the Thai military in 1974. His military career was a highly decorated one and lasted almost 20 years. After leaving the military he returned to Chiang Mai University where he completed his BA majoring in Marketing. Kai had a strong desire to meet people from all over the world so he also undertook Thai Tourism training and became a licensed tourist guide. He started his own company in 1999 and has focused on small highly educational experiences for visitors to Northern Thailand since then. Kai has designed and led many cultural and academic excursions for students from Australian and US universities over the past 15 years and brings an incredible knowledge of his region and Thai customs and a true cross-cultural understanding to his role as Resident Director for Thailand. He lives in Chiang Mai with his family, and his daughter just became the youngest concert violinist for the Bangkok Symphony Orchestra.
Julie was born and raised in Raleigh, North Carolina. Her commitment to international education first started while on a summer abroad program in Germany through Appalachian State University. Upon completion of her undergraduate degree in Chinese history, Julie spent two years in northeastern China, teaching English and learning Chinese. Since then, she has received a masters in Chinese from UMass Amherst, during which time she lived in Taiwan for a year, and worked in international education for nearly a decade.
On Lee Lau
Resident Assistant - Dunedin
On Lee grew up in San Francisco and found her passion for botany and conservation by exploring the Redwood forests in nearby parks. Traveling and studying abroad became an important part of her education as she began traveling extensively throughout the West Coast, which included a summer working in Alaska, and studied abroad in Costa Rica during her time at Reed College in Oregon. She also spent a field season in central Brazil meeting the locals and measuring tropical trees for her Masters research at North Carolina State University. She coordinated an internship program connecting college students with summer opportunities in the US National Parks before moving to New Zealand in 2013. She loves sharing and facilitating adventures in and around Dunedin with TEAN students.
Senior Program Manager
Kate first traveled abroad as a participant of The Education Abroad Network, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.
Resident Assistant - Christchurch
Alice, a native Kiwi, had her first exchange experience during high school when she spent a year living abroad in the north of France. Since then she has participated in two additional exchanges at L’Université de la Nouvelle-Calédonie in New Caledonia and at La Sorbonne in Paris, as well as travelling extensively around Europe and New Zealand. In 2012, Alice was a ‘Kiwi Host’ in the University of Otago’s international student accommodation program, making sure the students made smooth transitions from their home universities to life at Otago. Alice is a recent Otago University graduate and is looking forward to showing off her city to TEAN students.
Assistant Program Manager
Katherine is originally from Raleigh, North Carolina. Her interest in international education was sparked during her first trip to France and Italy in 2009. After graduating from East Carolina University, she went on to pursue her M.Ed. in Student Affairs in Higher Education. During graduate school, she had the opportunity to study abroad where she researched minority student access to higher education in Paris, France. She also participated in an internship experience in Cambridge, England.
Resident Assistant - Thailand
Nooy (pronounced ‘Nui’) has worked in Thailand’s tourism industry for over 30 years. Originally based in Bangkok, Nooy moved to Chiang Mai almost 20 years ago. A graduate of Chiang Mai University’s Master of Arts in Tourism Industry Management, Nooy enjoys getting to know the students and providing an insight into Thai life and culture. Nooy loves the markets of Chiang Mai and considers herself an expert shopper. You definitely want to go shopping with Nooy when you’re in Chiang Mai.
Resident Assistant - Seoul
Bryan is a native of Seoul and his family has lived in Sydney, Australia since 2000. After graduation from Teacher’s college, Chung-Ang university in Seoul, he served as an English teacher for 10 years. He has worked and traveled in most of middle and south east Asian countries. He enjoys using his experience and wisdom to support international students and help them settle in Seoul.
Ba Tan Pham
Resident Director - Vietnam
Tan studied English at Haiphong University in the north of Vietnam and is also a graduate of Saigon Travel-Tourism Training School in Ho Chi Minh City in the south of Vietnam. He has been working in the travel and tourism industry in Vietnam for the past 6 years. In his free time, Tan enjoys reading, working out, traveling in SE Asia, and sipping on a nice latte at the many wonderful cafes in Saigon. Although a native of the north, Tan loves living in the south of Vietnam and is passionate about helping foreigners discover his beautiful country, The Timeless Charm of Asia.
Director and Co-Founder
Chris has been the Director for the U.S. operations since 1995 and co-founded The Education Abroad Network and Study Australia, LLC. He has twice lived abroad in Australia and has traveled extensively throughout Australia and Africa and has visited New Zealand, China, Greece and numerous countries within Southeast Asia. He is a graduate of the University of Notre Dame and a member of NAFSA and The Forum on Education Abroad.
Resident Assistant - Chiang Mai
Cara’s foremost abroad experience was her TEAN semester in Chiang Mai, Thailand. Since touching back on US soil, Cara has been a Global Ambassador for TEAN, and truly enjoyed helping students before and during their semesters abroad. After graduating from The University of Redlands with a Bachelor of Arts in Creative Writing, the magic of her five months abroad carried her back to Thailand. After an internship with a local NGO, she proudly became a TEAN Resident Assistant. Cara can be seen in cafes around Chiang Mai, pushing her black coffee tolerance and writing for the TEAN blog.
Resident Director - Sydney
While studying English at DePauw University, Caroline spent a semester abroad at the University of Queensland in Australia and was forever changed! Last year Caroline decided to pursue her passion for international education by teaching English in Hanoi, Vietnam. While abroad, Caroline had the opportunity to travel throughout Southeast Asia and even made it back to Australia. Prior to teaching in Vietnam, Caroline worked as a recruiter in Chicago.
Manager of Enrollment
John studied Public Relations during his undergrad and Business Administration for his masters. Although he never studied abroad he has a passion for travel and different cultures. Prior to TEAN, John held roles in business development and education advisement.
Jessica was born and raised in Nanjing, one of the four great ancient cultural capitals of China. She graduated with a Bachelor’s Degree in International Economics in 2008. After two years working at GE Global Training & Development Center in Shanghai, she moved to the US to pursue her Master’s Degree in Accountancy at DePaul University in Chicago. As a student, she completed an internship with TEAN and worked for DePaul University Writing Center on the Conversation & Culture team. After graduation, she joined us full time on the accounting team. She is excited to continue to explore different cultures with TEAN.