Are you an Advisor or Faculty member at a U.S. institution? Connect with one of our Regional Directors. The Campus Relations team is here to serve you in the best way possible.
Contact
General Contact
Our normal office hours are Monday to Friday from 8:30am – 5pm CDT. If you are a student interested in requesting more information or a catalog in the mail, please start here. US Faculty and Study Abroad Advisors can reach out to the relevant Campus Relations team member below, or request more information or materials for your office online. If you are unsure of where to direct your question, or have a general inquiry, please email us and we will pass your message along to the appropriate contact.
US Office
Phone
800.585.9658
Outside the US
312.239.3710
Fax
312.239.3713
info@teanabroad.org
Mailing Address
The Education Abroad Network
505 N La Salle Dr., Suite 200
Chicago, IL 60654-7103
Institutional Relations

Russ Alexander
Director of Programs and Development
AL, CA, CO, HI, KS, KY, MT, NM, NE, NV, TN, UT, WY
Russ was involved with the first group of US study abroad students to come to Australia in the late 1980s. He studied abroad as a high school student for a year in Tyler, Texas and a semester at Georgetown University in Washington DC. Russ graduated from the University of New South Wales in Sydney, where he also became the Associate Director for Study Abroad. Russ joined the Study Australia team in 2000 and now directs the programs in Asia and is responsible for the educational design elements of our Australian/South Pacific programs. Russ is based in Chicago.

Molly Cain
Regional Director
AK, AR, AZ, IA, ID, IL, IN, LA, MI, MN, MO, MS, ND, OH, OK, OR, SD, TX, WA, WI
Molly was a Russian major at the University of Texas at Austin. She worked in lived in Russia and the former republics on and off from 1991-1997. After settling back in the US she began her career in the world of study abroad by joining AIU London (now Regents University) where she worked for ten years. In 2011, she expanded her knowledge of western Europe by joining SAI Programs. She has extensive knowledge about design programs and worked closely with universities developing curriculum integration for their students. She currently resides in Austin, Texas with her family and works on the TEAN campus relations team.
Nancy has been a TEAN Regional Director based in New England since 2006. She has lived abroad in Melbourne, Australia, and London, England and has traveled extensively on all continents with the exception of Antarctica. She has a bachelor’s degree from the University of New Hampshire and a master’s degree from Monash University in Melbourne, Australia.
Program Managers
Have you or one of your students applied to a TEAN program? Our Program Managers will be the best resource for information on your application and pre-departure advice.

Shannon Diegel
Senior Program Manager
Asia
After Shannon studied abroad while attending Loyola University Chicago, she knew her life would never be the same again. A few months following graduation she moved to Bangkok, Thailand to teach English. She thought she knew what city life was like after living in Chicago, but Bangkok found ways to surprise her every day! Upon returning home, she began working in international education, helping American high-school students travel the world and study abroad. Shannon holds a Master’s Degree in International Education from the SIT Graduate Institute.

Lauren Gabell
Marketing Director & Thailand Director
Thailand
Originally from Australia, Lauren’s passion for international education was ignited after studying abroad as an undergrad. Lauren has worked for the study abroad offices at both Monash University and Deakin University, in Melbourne, Australia. At Deakin University she was responsible for developing the study abroad program, and marketing the university in Europe, North America and Thailand. Lauren joined TEAN in 2006 and is now based out of Chiang Mai, Thailand.

Kate Hilby
Senior Program Manager
New Zealand
Kate studied abroad with The Education Abroad Network at Deakin University in Melbourne, Australia where her passion for international education and travel was ignited. Her study abroad experience impacted her so much that upon her return stateside, she became a TEAN Student Ambassador at The University of Iowa while completing her degree in Communication Studies. After graduation, she returned to Melbourne for a year where she worked for a university on the Marketing and Student Recruitment team.

Kristen Jackson
Senior Program Manager
Australia
Kristen’s passion for study abroad began after her first trip overseas to Spain in high school and she has been a travel nut ever since. She is originally from Wisconsin, studied at the University of Minnesota for her undergraduate degree, and DePaul University in Chicago for graduate school. During her undergraduate years, she completed an internship in Sydney and knew she had to go back for a longer stay. She returned to Sydney to work and live for a year before moving back to Chicago. Kristen has nearly a decade experience in study abroad, and has worked on both on the provider side of the field and in the DePaul University and University of Minnesota study abroad offices. She loves to send students abroad as part of the TEAN team.

Kate McSurley
Senior Program Manager
Australia - Bond
Kate first traveled abroad as a participant of The Education Abroad Network, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.

Alice Cooksey
Internship Program Manager
Internships
Alice started her career in student services and the legal industry in the UK before embarking on a career in student services in Australia. She studied law and graduated from the University of Exeter in England in 2014. Her interest to work in the industry began with her thorough involvement in the organisation of LAMDA throughout her time in the UK. Alice also has experience teaching in both the UK and America and loves anything arts related. Alice loves to travel and has covered the majority of Europe, America, Canada, Australia and New Zealand. As a result of her travel experiences, Alice is a lover of languages and speaks English, Welsh and German. She enjoys sharing her experiences and offering insight into the hidden gems of Australia in order for our students to get the best out of their study abroad and internship experiences.