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Contact Us 2019

US Office





Mailing Address

The Education Abroad Network
505 N La Salle Dr., Suite 200
Chicago, IL 60654-7103

Institutional Relations

Are you an Advisor or Faculty member at a U.S. institution? Connect with one of our Regional Directors. The Campus Relations team is here to serve you in the best way possible. 

Russ Alexander

Director of Programs and Development


Russ was involved with the first group of US study abroad students to come to Australia in the late 1980s. He studied abroad as a high school student for a year in Tyler, Texas and a semester at Georgetown University in Washington DC. Russ graduated from the University of New South Wales in Sydney, where he also became the Associate Director for Study Abroad. Russ joined the Study Australia team in 2000 and now directs the programs in Asia and is responsible for the educational design elements of our Australian/South Pacific programs. Russ is based in Chicago.

Molly Cain

Regional Director


Molly was a Russian major at the University of Texas at Austin.  She worked in lived in Russia and the former republics on and off from 1991-1997.  After settling back in the US she began her career in the world of study abroad by joining AIU London (now Regents University) where she worked for ten years.  In 2011, she expanded her knowledge of western Europe by joining SAI Programs.  She has extensive knowledge about design programs and worked closely with universities developing curriculum integration for their students. She currently resides in Austin, Texas with her family and works on the TEAN campus relations team.

Nancy Clarke

Regional Director


Nancy has been a TEAN Regional Director based in New England since 2006. She has lived abroad in Melbourne, Australia, and London, England and has traveled extensively on all continents with the exception of Antarctica. She has a bachelor’s degree from the University of New Hampshire and a master’s degree from Monash University in Melbourne, Australia.

Dan O’Brien

Regional Director


Dan‘s interest in people, places, and cultures started at age 13 when his grandfather took him to Austria for a week-long stay.  Since that time, Dan has traveled to more than 25 countries, and has more than 16 years experience in education abroad. Dan has a Master of Arts in Intercultural and International Management from the School for International Training. He studied for a semester at the Universidad de Sevilla as an undergraduate student and as a graduate student served as a group leader for the Experiment in International Living – Spain. Dan is passionate about the power of education abroad and the global competencies it provides students.

Katie Rooney

Regional Director


Katie discovered her interest for international education during her undergraduate study abroad experience with the University of Notre Dame spending a year studying in Austria and doing a summer internship in Germany. After starting her career in healthcare software, she realized that her heart was still with international education and went back for her M.Ed. in Higher Education Administration at the University of Virginia. Before TEAN, Katie worked at two other study abroad provider organizations as well as Loyola University Chicago, where she helped both outgoing study abroad students and incoming international students. Outside of work, she loves exploring Chicago neighborhoods, reading, watching college football and basketball (Go Irish!), and planning her next international adventure!

Program Managers

Have you or one of your students applied to a TEAN program? Our Program Managers will be the best resource for information on your application and pre-departure advice. 

Shannon Diegel Profile Picture

Shannon Diegel

Senior Program Manager


After Shannon studied abroad while attending Loyola University Chicago, she knew her life would never be the same again. A few months following graduation she moved to Bangkok, Thailand to teach English. She thought she knew what city life was like after living in Chicago, but Bangkok found ways to surprise her every day! Upon returning home, she began working in international education, helping American high-school students travel the world and study abroad. Shannon holds a Master’s Degree in International Education from the SIT Graduate Institute.

Lauren Gabell

Marketing Director & Thailand Summer Programs Director


Originally from Australia, Lauren’s passion for international education was ignited after studying abroad as an undergrad. Lauren has worked for the study abroad offices at both Monash University and Deakin University, in Melbourne, Australia. At Deakin University she was responsible for developing the study abroad program, and marketing the university in Europe, North America and Thailand. Lauren joined TEAN in 2006 and has been involved with TEAN’s programs throughout Asia Pacific.

Kate Hilby

Senior Program Manager

New Zealand

Kate studied abroad with The Education Abroad Network at Deakin University in Melbourne, Australia where her passion for international education and travel was ignited. Her study abroad experience impacted her so much that upon her return stateside, she became a TEAN Student Ambassador at The University of Iowa while completing her degree in Communication Studies. After graduation, she returned to Melbourne for a year where she worked for a university on the Marketing and Student Recruitment team.

Kristen Jackson

Senior Program Manager


Kristen’s passion for study abroad began after her first trip overseas to Spain in high school and she has been a travel nut ever since. She is originally from Wisconsin, studied at the University of Minnesota for her undergraduate degree, and DePaul University in Chicago for graduate school. During her undergraduate years, she completed an internship in Sydney and knew she had to go back for a longer stay. She returned to Sydney to work and live for a year before moving back to Chicago. Kristen has nearly a decade experience in study abroad, and has worked on both on the provider side of the field and in the DePaul University and University of Minnesota study abroad offices. She loves to send students abroad as part of the TEAN team.

Kate McSurley

Senior Program Manager

Australia - Bond

Kate first traveled abroad as a participant of The Education Abroad Network, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.

Alice Cooksey

Internship Program Manager


Alice started her career in student services and the legal industry in the UK before embarking on a career in student services in Australia. She studied law and graduated from the University of Exeter in England in 2014. Her interest to work in the industry began with her thorough involvement in the organisation of LAMDA throughout her time in the UK. Alice also has experience teaching in both the UK and America and loves anything arts related. Alice loves to travel and has covered the majority of Europe, America, Canada, Australia and New Zealand. As a result of her travel experiences, Alice is a lover of languages and speaks English, Welsh and German.  She enjoys sharing her experiences and offering insight into the hidden gems of Australia in order for our students to get the best out of their study abroad and internship experiences.