South Korea Arrival Info

Arrival at Incheon International Airport

Step 1: Once you arrive at ICN on your international flight, you will need to pass through passport control, collect your baggage, and clear customs before exiting the baggage area into the Arrivals Hall. ICN is a huge airport, but it is also consistently ranked as the best airport in the world. This means that arrival process is pretty straightforward – just follow the flow of traffic through to the Arrivals Hall. Depending on your flight, you will arrive in either Terminal 1 or Terminal 2. Please note the directions below on where the Starbucks is that you will be meeting the group at!

Terminal One

You will pass from customs into the Arrivals Hall through one of 6 gates (labeled A-F). The group transfer will meet at the Starbucks near Gate C. If you exit from a gate other than C, no worries – just make your way to the Starbucks to meet the group! If you do not immediately see a TEAN staff member, don’t worry – your orientation leader may not arrive at the airport until shortly before the transfer time. If it is close to the transfer time, do not leave the immediate area and stay in the vicinity of Starbucks.

Terminal Two

This is the brand new terminal! So when you enter the Arrivals Hall you will want to stay on the same level and want all the way down to Exit A. So whatever door you walk out of, just turn left and keep on walking until you arrive at Starbucks! If you do not immediately see a TEAN staff member, don’t worry – your orientation leader may not arrive at the airport until shortly before the transfer time. If it is close to the transfer time, do not leave the immediate area and stay in the vicinity of Starbucks.

Step 2: Do not panic if a program representative is not immediately present as some flights arrive early and/or students are delayed in Customs. The program representative may not be present, if this is the case, stay in the immediate vicinity of the Starbucks until you see a representative – he will be holding a sign with The Education Abroad Network’s logo. Please continue to wait in the Arrivals Hall until your scheduled transfer. In the event that you arrive well before the scheduled transfer, it is your responsibility to ensure that you are at Starbucks at the appropriate time. If after your scheduled transfer time you are unable to locate The Education Abroad Network representative, please proceed per the instructions below.

Step 3: If you do not see a program representative 30 minutes after your scheduled transfer time (not arrival) please call TEAN’s Seoul Resident Staff:
Sandra: 010-3667-6453

You may need local currency or you can log on to the airport wifi and call through Skype or What’s App.

Step 4: If the above call is not successful please wait 30 minutes then repeat. You can also call our U.S. office at 0011.1.312.239.3710 if during U.S. business hours, or the Emergency Line at 0011.1.574.239.6545 if after U.S. business hours. Again, you may need local currency.

Step 5: If you cannot reach our U.S. office, please wait 15 minutes and repeat Step 3 again.

Step 6: After 1 hour of waiting, please make your way to the Orientation Hotel. The hotel can be reached by taxi (though this is an expensive option and we don’t recommend it) or by “airport limousine” bus service (see below). Upon arrival at the hotel, please call your Orientation Leaders and U.S. offices one last time and leave a message with your location and then check into your accommodation. See below for hotel information.

TEAN Orientation Staff
Sandra Durinick (Seoul Resident Director): 011.82.10.3667.6453

Orientation Hotel Details
Somerset Palace Seoul
7 Yulgok-ro 2-gil
Jongno-Gu, Seoul, South Korea
p: 02-6730-8888

How to take the bus from the airport to the hotel if you miss the group transfer:
The Somerset Palace Seoul can be reached from Incheon International Airport via bus number 6011.

From Terminal One

To get to bus, you can go to the Airport Bus desk by the exit in the Arrivals Hall between doors 4-5. You can buy a bus ticket at the counter and let them know you want to go to Anguok Station bus 6011. You can also give them the address to the hotel and they will point you to bus 6011. You can buy your ticket for around 10,000KRW (about $10) with a credit card and they will let you know where to wait for the bus. When you have your ticket go out exit 5 and turn right – you should see people lined up and line up for the 6011 bus. The bus runs every 30 minutes, and an employee will collect your ticket before you board and you can put one bag below the bus. The ride to the hotel will take upwards of 90 minutes and Anguok Station is the 6th stop. Be sure to inform the driver of your end destination. When you are dropped off – walk so you are going against traffic on the same side of the road you were dropped off at and look up! You should see Somerset in big letters. It is about a five min walk. Stay in the main road and take a left down the alley where you can see Somerset.

From Terminal Two

To get to bus, you will want to follow the signs for the Buses. You will be directed to go down stairs and depending on where you get in it could be a bit of a walk. If you are confused always just ask someone at the information desk where you can purchase tickets for the airport limo bus. When you reach the area downstairs where you can buy a ticket, you can use one of the automated kiosk (there are staff around to help if you are confused). You can buy a bus ticket to Anguok Station which is for bus 6011. You will be able to pay for a ticket with your credit card for around 10,000-15,000KRW (about $10-$15). Your ticket will have the platform that you need to go to which is right through where you purchased your tickets. The bus runs every 30 minutes, and an employee will collect your ticket before you board and you can put one bag below the bus. The ride to the hotel will take upwards of 90 minutes and Anguok Station is usually the 7th stop. Be sure to inform the driver of your end destination. When you are dropped off – walk so you are going against traffic on the same side of the road you were dropped off at and look up! You should see Somerset in big letters. It is about a five min walk. Stay in the main road and take a left down the alley where you can see Somerset.